Terms of Service

Welcome to Walia Climbing Co. These Terms of Service ("Terms") govern your access to and use of our website and your purchase of products from us (collectively, the "Services"). By accessing our site or placing an order, you agree to these Terms. If you do not agree, please do not use the Services.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to make a purchase. By placing an order you represent that you meet this requirement and that the information you provide is accurate and complete.

2. Products, pricing, and availability

We make every effort to display our products and pricing accurately, but we do not warrant that product descriptions, images, colors, or pricing are error-free. All products are subject to availability, and we may limit quantities, discontinue products, or correct errors in pricing or descriptions at any time, even after an order is submitted. If we cancel an order due to such an error, we will notify you and issue a full refund.

3. Orders and payment

When you place an order, you make an offer to purchase. We may accept or decline any order at our discretion. Payment is processed by our third-party payment processor; by submitting payment information you authorize us to charge the applicable amount, including taxes and shipping. Title and risk of loss pass to you upon delivery to the carrier.

4. Shipping and returns

Shipping timelines, costs, and methods are described in our Shipping Policy. Returns, refunds, and exchanges are governed by our Return Policy, which is incorporated into these Terms by reference.

5. Wholesale and bulk orders

Wholesale and bulk (case) purchases may require approval and a valid resale certificate, and are subject to the pricing, minimum order quantities, and return terms (including restocking fees) we provide to approved wholesale buyers. We may verify business information and decline or revoke wholesale access at our discretion.

6. Product use and disclaimers

Our products are cosmetic personal-care and sporting goods intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Statements about skin-soothing or conditioning benefits have not been evaluated by any regulatory authority as drug claims. Patch-test before first use and discontinue use if irritation occurs. You use our products at your own risk and assume responsibility for safe and appropriate use.

EXCEPT AS EXPRESSLY STATED, THE SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW.

7. Limitation of liability

To the fullest extent permitted by law, Walia Climbing Co and its owners, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Services or products. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

8. Intellectual property

All content on our site — including logos, brand names, text, graphics, images, and product designs — is owned by or licensed to Walia Climbing Co and is protected by intellectual property laws. You may not copy, reproduce, or use it without our prior written permission.

9. User conduct and submissions

You agree not to use the Services for any unlawful purpose, to interfere with the site's operation, or to attempt unauthorized access. If you submit reviews, comments, or other content, you grant us a non-exclusive, royalty-free license to use, display, and reproduce that content in connection with our business.

10. Indemnification

You agree to indemnify and hold harmless Walia CLimbing Co from any claims, damages, or expenses arising out of your violation of these Terms or misuse of the Services or products.

11. Governing law and disputes

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. You agree that any dispute will be resolved in the state or federal courts located in Arizona, and you consent to their jurisdiction.

12. Changes to these Terms

We may update these Terms from time to time. Changes are effective when posted, with the "Last updated" date revised. Your continued use of the Services after changes constitutes acceptance.

13. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full effect.

14. Contact

Questions about these Terms? Contact us at support@waliaclimbingco.com or 2235 E Rose Garden Loop, Phoenix, AZ 85024.